Terms of use

Last updated: 12 October 2026

1. Who we are, and these terms

Dentoscore is run by an independent sole trader established in the United Kingdom, trading as Dentoscore.

Postal address: Dentoscore, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom
Email: support@dentoscore.co.uk

Email is the quickest way to reach us. You can also write to us, or serve a formal notice on us, at the postal address above. If you need further trading details — for example to make a formal complaint or to exercise a legal right — email us and we will provide them to you in writing.

These terms are the agreement between you and us for your use of this website and service. By creating an account or using the service you accept them. If you do not accept them, please do not use the service.

Nothing in these terms removes or reduces your rights as a consumer under the law of England and Wales. If any part of these terms conflicts with those rights, your rights come first.

2. What Dentoscore is — and what it is not

Dentoscore is an independent revision aid for candidates preparing for Part 1 of the Overseas Registration Examination. It provides practice questions, mock papers, flashcards, notes and study tools. What each plan includes is set out on the pricing page.

Our questions and materials are written by us as practice material. They are not past examination papers and are not reproductions of real examination questions. We work to keep our content accurate and current, but we do not warrant that it is free from error or omission, and you should treat it as one revision resource among several.

We have no access to examination content, marking schemes or candidates’ results. Anything we say about the format of the examination is our summary of public information, not an official statement — the General Dental Council’s own pages are the authority.

3. Who can use it

You must be at least 18 years old to create an account. The service is aimed at qualified dentists preparing for registration in the United Kingdom, but anyone over 18 may use it.

You may use the service from anywhere, provided doing so is lawful where you are. It is your responsibility to check that.

4. Your account

• An account is personal to you. Please keep your password confidential and do not let anyone else use your account.
• Give us an email address you can actually receive mail at and that is yours to keep — temporary (disposable) inboxes are not accepted. We use it to confirm your address and to let you reset your password.
• Tell us promptly if you think someone else has accessed your account. You can also turn on two-step sign-in (an authenticator app) in Your profile for extra protection.
• We may apply fair-use limits to how much content an account can be served in a day, and we may limit the number of devices or concurrent sessions an account can use. These exist to keep the service available and to prevent bulk copying, and we may adjust them.
• You can close your account at any time. Go to Your profile (the menu at the top right) and choose Delete account, or email support@dentoscore.co.uk from the account’s own email address if you would rather we did it. There is no charge and you do not have to give a reason. See our privacy policy for what deletion removes and what we must keep.

5. What you may do with our content

Everything in the service — the questions, explanations, mock papers, flashcards, notes, design, text, graphics and software — belongs to us or to our licensors, and is protected by copyright and other rights.

While your account is active, we give you a personal, non-transferable, non-exclusive licence to use the content for your own private study only. You may make notes for yourself and take a reasonable number of screenshots for your own revision.

6. What you may not do

You must not:

• copy, download, scrape, harvest or otherwise systematically extract our questions, explanations or other content, whether by hand or using any automated means;
• use any robot, spider, scraper, script, headless browser or other automated system to access the service, except a search engine obeying our published rules;
• share, sell, publish, upload, distribute or make our content available to anyone else, including in study groups, shared drives, messaging groups, forums or other courses;
• share your account, sell access to it, or use one account for more than one person;
• use our content to build, train or improve any competing product, dataset or machine learning model;
• attempt to bypass our fair-use limits, security measures, paywall or bot protection, or probe or test the security of the service without our written permission;
• attempt to access another user’s account or data;
• interfere with the service or place an unreasonable load on it;
• remove or obscure any copyright notice, or misrepresent our content as your own.

7. Availability and changes

We want the service to be available whenever you need it, but we cannot promise it will be uninterrupted or error-free. We may suspend it for maintenance, and we rely on third-party providers whose own outages will affect us.

We improve and change the service regularly. We may add, alter or remove features. If we withdraw something significant that you have paid for, section 8 explains where that leaves you.

We may correct or withdraw a question, for example when we find a mistake or learn that UK guidance has changed. We do not check every question continuously, so a question may not be updated as soon as guidance changes. A withdrawn question is not used in new sessions. If it was withdrawn because guidance changed, sessions you had already finished keep it in your score, because your answer was marked against the guidance at the time. If it was withdrawn because of a mistake, it is taken out of your scores, including sessions you have finished, which are recalculated. A mock paper uses the corrected version where there is one, or leaves the question out.

We are not responsible for a delay or failure caused by events outside our reasonable control, such as a failure of the internet, the power supply or a third-party service we rely on. If that happens, we will tell you and do what we reasonably can to limit the effect.

8. Payment, cancelling and refunds

Plans and prices

• A paid plan is a one-off payment for a fixed number of months. A first purchase is six months; after that you can add three to six months at a time. Nothing renews automatically — you are only charged again if you choose to buy more time.
• The price, what the plan includes and how long it lasts are shown before you pay. Prices are in pounds sterling and include VAT or any other sales tax. If you pay from outside the UK, the checkout may show the price in your own currency.
• You can move up to a higher plan at any time. You pay the difference for the days you have left (at least £5), and your end date stays the same. You cannot move down part-way through, but when a plan ends you can choose any plan.
• We may change prices for future purchases, but never for a period you have already paid for.

How payment works

Payments are taken through Stripe. The seller of record is Link, LLC, a Stripe company, shown as “Sold through Onelink” at the checkout. Your bank statement will read ONELINK* DENTOSCORE (some banks show LINK.COM* DENTOSCORE), and your receipt comes from Onelink. Onelink’s own terms for these purchases also apply to the payment. We never receive or store your card number.

Changing your mind

By law you would normally have 14 days to cancel an online purchase. Because your access starts straight away, at checkout we ask you to confirm that you want it to start immediately and that you understand you then lose that 14-day right. We also ask you to confirm that you agree to these terms and have read our privacy policy. We cannot take a payment without both, we record when you gave them, and we email you a confirmation straight after you pay — please keep it.

Refunds after that

• If something is faulty or not as described, you have legal rights to have it put right or to get your money back. Tell us and we will sort it out.
• Otherwise we do not refund a plan that has been partly used, because you have already had access to it. If we withdraw something significant that you have paid for and cannot offer a reasonable alternative, we will refund the part you have not used.
• To ask for a refund, email support@dentoscore.co.uk. Onelink support, who handle payment questions for us, can also help — the link is in your receipt email.
• If a payment is refunded, or reversed by your bank (a chargeback), what that payment bought is removed. Where we can, your plan goes back to exactly what it was before that payment; otherwise your account moves to the free tier. Your progress is kept either way.

When a plan ends

Your account, your progress and your saved sessions stay. You move to the free tier, and the paid content locks until you buy more time.

9. Suspension and termination

We may suspend or close your account if you seriously or repeatedly breach these terms — in particular section 6 — or where we must do so by law. Where it is reasonable to do so, we will tell you first and give you a chance to put things right. If we close a paid account for a serious breach of section 6, we do not refund the rest of the period. If we close your account for any other reason and you have done nothing wrong, we will refund the part you have not used.

You can stop using the service, or close your account, at any time. Closing your account yourself does not give you a refund of a plan you have already started, except as section 8 says.

If you delete your account by mistake while your plan still has time left, email us from the same address. We will check it against our payment records and add the remaining time to a new account. Your old progress cannot be recovered.

If an account is not used for 24 months, we delete it, after emailing the account’s email address at least 30 days before. Signing in before then keeps it. Accounts with paid time left are never deleted this way. Our privacy policy explains this in full.

10. Our responsibility to you

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill.

We do not exclude or limit our liability in any way for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any matter for which it would be unlawful to exclude or limit our liability, including your statutory rights as a consumer.

Subject to that:

• We are not responsible for the outcome of your examination, or for any consequence of not passing it.
• We are not liable for loss that was not foreseeable, or for loss of profit, business or opportunity.
• Where you have paid us, our total liability to you is limited to the amount you paid us in the 12 months before the claim arose. Where you have paid us nothing, we do not accept liability for financial loss. Neither of these affects the list above of things we never exclude.
• We are not responsible for content on websites we link to.

Please keep your own record of anything you would be upset to lose. We take care with your data, but this is a revision service and not a backup service.

11. Your data

How we handle your personal data is set out in our privacy policy, which forms part of your agreement with us. It also explains what is stored on your device and how to change your choice about analytics — see cookies and similar storage.

Anything you enter into the service remains yours. You give us permission to store and process it so we can provide the service to you. Please do not enter information about real patients, or anyone else’s personal data.

12. Changes to these terms

We may update these terms. The date at the top shows the current version. If a change materially affects you — particularly if you are on a paid plan — we will give you reasonable notice, and you may close your account if you do not accept it. Continuing to use the service after a change means you accept the updated terms.

We will contact you by email at the address on your account, so please keep it up to date.

13. Governing law, and complaints

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the United Kingdom, you may also bring proceedings in your own country’s courts, and nothing here removes the protection of any mandatory consumer law that applies where you live.

If something has gone wrong, please email support@dentoscore.co.uk first — most things are quickest to fix directly. We aim to reply within five working days.

If we cannot settle a complaint between us, we will tell you so in writing, give you the name of an approved alternative dispute resolution (ADR) provider that could deal with it, and say whether we agree to use it. You can also take the matter to court.

14. General

• If a court decides that part of these terms cannot be enforced, the rest still applies.
• If we do not insist on something straight away, we can still insist on it later.
• We may transfer this agreement to another business that takes over Dentoscore. We will tell you, and it will not reduce your rights. You may not transfer your account to anyone else.
• This agreement is between you and us. Nobody else has any rights under it.